The Robies Difference
The Carrier President’s Award was established to recognize Carrier dealers who prioritize customer satisfaction and demonstrate exceptional leadership, expertise and overall excellence in the HVAC industry. This prestigious recognition is given to just a handful of heating and cooling companies and we were very proud to accept our 9th President’s Award this year. This means, as a homeowner, you can be assured that Robies is committed to your satisfaction and you will receive excellent service from our experienced and trained technicians.
Since 1959, Robies has been dedicated to service, quality, professionalism and customer service. Robies hires and trains the best technicians, and insists on a high level of quality in everything they do. Our 100% Satisfaction Guarantee means Robies firmly stands behind every one of our installations. We take all the risk and uncertainty out of purchasing a new HVAC system. After all, we’re the experts and we take the responsibility of finding the best home comfort solutions for your home and family.
A company-wide emphasis on training, certifications and quality control means all of Robies’s installation and service technicians are always on top of the latest advances in home comfort technology. Rest assured they are fully qualified to tackle virtually any heating, cooling or generator system.
After every installation, a certified service technician performs a final, comprehensive quality control check, starts the system and sets and calibrates all controls. The entire Robies team stays up-to-date on new technologies, service bulletins and changes in local, state and federal building codes.
The support staff in the office is also a key factor in the Robies Difference. Our team advocates for our customers and all staff members are polite, respectful, and welcoming. They work hard to ensure we offer excellent customer service and an overall enjoyable customer experience. You’ll always find them to be helpful, patient and understanding.
