Customer Testimonials

“Called to report Furnace not working at at 9:00 am technician arrived around 3:30. Repaired the issue. Competent and courteous, EXPENSIVE but very thankful to have heat.”
— D.H.

“Woke up yesterday morning to no heat. Called Robies right away and had heat back up and running by early afternoon. The technician explained the problem well and was quick and courteous.”
— Cindy from Brewster

“Jeff was a great help in assisting the easeful set up of how to care well for our new generator. Thankfully Robies will be monitoring and staying aware of how the system is working. Grateful to have the support!”
— S. Reichenbach

“After years of coaxing my old system along, Robies made the installation of new system smooth, professional and complete.”
— Marshall from Hyannis Port

“Excellent customer service! Caring, diligent, hard working technicians, especially Raheem! Respectful of us & our property; a pleasure to have in our home!”
— B. Consalvi

“Jim designed the system and met all our concerns. When there was a small problem with one of the units, the service tech came and made the adjustments at no charge. We were quite impressed that they were so responsive to our calls.”
— John from North Attleboro

“I used the services of Robies for checking my air conditioner that they had put in several years ago. They are excellent all across the board.”
— Judith from West Barnstable

“We had service done our home by Robies. It included a whole new heating air conditioning unit. The team was very knowledgeable professional and very detailed oriented. The job was completed in a timely manner with no cleanup necessary. It was seamless and the quality was superb. Would highly recommend.”
— J. Golden

“Bob came to my home, explained how the system works and made recommendation on the size of each unit and location for each installation. He also detailed the rebates from Mass Save. He was professional and knowledgeable.”
— Joe from Yarmouth Port

“We own an antique home in Yarmouthport. When we contracted with Robies for a new AC system we worked hard to minimize the exterior slim duct, but understood this was part of the system. When lead installer Dave arrived at our house, he (to our amazement) was able to eliminate all the exterior slim duct by ingeniously running it parralel to our chimney down the center of the house from the attic to the basement! … Robies has earned our business for years.”
— I. Sherwood

“Robies replaced our gas furnace and water heater. Installation went smoothly…the installers were professional, helpful and neat.”
— Lynn from Brewster

“Simply the best in the business!!! Professional, knowledgeable and reliable!!! Installed my entire (HVAC) system and maintained it now for 7 years!!! Highly recommend for your heat/air system!!!”
— G. O’Brien

“Excellent work!!! Determined problem with furnace and fixed it. After my initial call, arrived on time as scheduled.”
— Howard from West Yarmouth

“Jeff was extremely professional knew exactly what he was doing came up a couple of times to brief us on what was going on what he had found and explained when the cleaning solution was being used. He didn’t excellent job I couldn’t have asked for more.”

— C. Spencer

“Central air conditioning was not functioning. The Robies tech came at the appointment time, fixed the problem, and was very pleasant. Price was reasonable. What more would you want?”

— Robert from Cape Cod

“Excellent throughout the process of replacing our existing gas furnace and A/C unit with a gas/heat pump dual system from the estimating, to the installation, to the start-up adjustments, to researching and assisting in filing for all applicable rebates. I can recommend Robies without qualification. ”

— D. Ryer

“Thank you for the amazing fast service for our A/C yesterday! You saved the day!!!”

— Kelly from Centerville

“Austin was the technician for my bi annual maintenance check and he did an extraordinary job. Robies always provides excellent service but Austin went above and beyond.”

— T. Sennott

“I came home from work yesterday and noticed my house was colder than expected. I went down to look at the furnace and heard the system call for the blower, but no response. I immediately looked for an HVAC contractor and Robies Heating & Cooling ad stood out. What a stroke of good luck! I
called and a tech was there within 30 minutes (even though I had not been a customer before). He correctly told me I needed to replace my furnace, but the radiant effect would get me through the night. Bob called first thing in the morning, informed me of my options and gave me a quote for a new system ($1,000 less than a competitor gave me last year for a lesser system). I am eternally grateful and a customer for life! THANK YOU!!!!!”

— Bill from Cape Cod

“Thanks for the awesome job with my new a/c compressor; efficient, clean service and under budget; Robies is and always has been great!”

— Robert from Hyannis Port

“Amazing service, came the day I called and fixed my problem. Also installed a new control panel which is so much easier to use and gave me the rebate info to file online. Highly recommend this company.”

— K. Beauchemin

“I just wanted to thank you personally for the great job you and your staff did. The process was so easy and I credit all of you for that. I will definitely recommend Robies to my friends and family. Enjoying the A/C!”

— Nancy from Yarmouthport

“Have recently used Robies to remedy issues with both my heating and ac systems. From their administrative staff to technicians I’ve found them to be exceptional. Confident enough to signup for maintenance service contracts for both systems as well as my whole house generator. Wish I found them sooner. ”

— H. Hausman

“Your guys are the best! Thank you so much… Robies saved the day and came through!!!”

— Miklos from Barnstable

“The team at Robies did a great job from start to finish in replacing two heat/ac systems in our home. Everything was done in a professional, efficient and timely manner, including assistance with processing the Mass Save financing and the multiple available rebates. I would highly recommend their services.”

— J. Dublin

“The crew was great! They did such a clean job!”

— Robert from Dennis

“I purchased my generator in 2013 have chosen to have maintenance contracts over the years. One of my best choices due to the black out was the first time I needed a service call and was easily fixed an oil hose got loose and had a small leak and did not reach the engine part of the unit.”

— A. Newman

“I needed to replace my older HVAC system at my house and got three bids from HVAC companies. I choose Robies not because they were the cheapest, they were in the middle, but because they tailored my existing system for the appropriate heat pump and gas furnace. The installation took two days. The work crew did a great job connecting the new equipment to the existing ductwork and left the jobsite clean. They did a follow up checkup to ensure coolant levels and control panel settings. The office staff was outstanding, especially Veronica, who helped with the various rebates and contacts for MassSave. I highly recommend Robies.”

— David

“Tyler was so patient, a great kid: clean, efficient and so polite. A real stand-up young man! He is welcome at any of my service calls in the future!”

— Father Paul from South Dennis

“As a new customer, I was very impressed by the professionalism of the office staff and technician, Jim. Can’t thank you enough.”

— J. Mariani

“I’d like to tell you how good it has been working with you and Bob. And how professional, friendly, efficient and clean the work crews were…they could not have been nicer or more patient explaining the process and then explaining how the mini-splits work. Thank you!”

— Candace from Cape Cod

“We had a superior experience with Robies and the service technician, Austin, who came to our home to service our central A/C units. This was our first experience with Robies and Austin. Service was professional, courteous and exceeded our expectations. Austin clearly enjoys his job, is proud to represent Robies and he was very knowledgeable and great at communicating what he was doing. We highly recommend Robies if you are looking for great service for your home cooling or heating needs.”

— E. Barrette

“Just wanted to let you know how much we appreciated your service & how reliable some of your people are. When our furnace quit in January during the big cold spell your people responded very quickly. Thanks for your excellent service and to your people for a job well done.”

— Victor & Mardee from East Orleans

“We have had great experiences with Robies. Most recently, they replaced two ductless split AC units in our home. It was a big job and it involved both installation work and electrical work… They arrived on time, did an excellent job in putting the units in place, handled the electrical issues without a glitch, and were very helpful in explaining everything to us. We greatly appreciated their professionalism and sterling service. And the price they charged was in line with others that we have received. An easy 5 stars.”

— H T Edwards

“We wanted to thank you all for your excellent service. We are new clients of Robies, and now will go nowhere else. Nobody could keep our generator running until we called Robies. Your technicians came to the house last summer, understood the problem and right away remedied it… you are the best!”

— Debbie & Michael from Hyannis

“I highly recommend Robies. They recently completed complex installation of 3 new furnaces as well as conversion to 3 heat pumps, which required adjustment of some duct work in tight spaces. All facets of the job-from the estimate, thorough planning and finally, the installation, gave us complete confidence in their work. A very professional crew all around!”

— D. Cover

“Our experience with Robies was incredible!! We have an older home and decided to have central air conditioning installed by Robies… Mike from Robies did the bulk of the inside work and he was amazing. I’m pretty sure each room was cleaner than before he started his work. The group from
Robies who installed the outside unit was also very thorough and professional. We are now enjoying our new central air system and we couldn’t be happier. Thanks Robies for a job well done!!”

— Marcus & Susan from Yarmouthport

“I appreciated the communication, service, and knowledge provided by Adrian and Allison for my AC/Heating check. Thank you.”

— B. Perry

“I am happy to report that our two Mitsubishi air conditioners have (joyously) worked flawlessly throughout the summer… your installers did an excellent job. Also our electricity bills have actually come down by around 10% versus last year when we had the (obviously) inefficient window units.”

— Ron from Centerville

“Had new HVAC, generator and tankless water heater installed. Technicians and installers were fabulous and extremely hard working and neat. Office staff handling financing and billing were fabulous. Design implementation issue but team worked with us to correct it. Would definitely use again and would recommend and will continue to use to service our systems.”

— E. Roper

“We have used Robies for about 30 years. We have gas heat, central air and a whole house generator. They have installed and done yearly service without ever an issue.”

— Holly from South Yarmouth

“We had a problem with our gas fired boiler, it kept tripping out on us. The service techs at Robies came multiple times to diagnose the problem and each time they were professional and courteous.”

— S. Jones

“Thank you for your very professional and courteous service on my ductless split system from start to finish. It was a pleasure working with all of your team members.”

— Susan from Sandwich

“I recently purchased two min-splits from Robies. After their installation Robies sent an expert to meet with me at my convenience to go over how the min-splits work so I could use them to their maximum value. They also let me know that I was eligible for a substantial rebate and then they took the lead in ensuring that I received rebate… My mini-splits are working great and I have received my rebate. Robies is always a pleasure to work with and I highly recommend them for any HVAC needs. They are the best!!!!”

— K. Diamond

“Your company installed Carrier’s Ductless AC/Heat and we want to thank you for your excellent service. So far, we are satisfied with the product and it has made a difference in our home! The attention to detail, professionalism and prompt communication is to be commended and appreciated. Robies has an excellent team and we will recommend your company to others.”

— Clayton & Joyce from Cedarville

“This year we have had a few issues with our heating and cooling. Robies technicians and staff have done a great job handling the problems. The technician, Greg not only solved the problems but he also provided suggestions for improvements. When you call the front desk staff is helpful and very pleasant. Follow up is great.”

— J. Pence

“From the time I called, to the techs coming it was great services. They techs explained so much, did an amazing job cleaning my air ducts and ventilation system. I will definitely have them come again and I highly recommend them. The techs cleaned up there mess.”

— S. Caldeira

“It’s not often I take the time to write to a company that has done work for me, but I really have to for the work Robies did at our summer home. I want to say how pleased we are with Robies for the work they did, the condition they left our cottage in, the way they treated us especially with their understanding, and they answered all of our questions. We would not hesitate to recommend Robies to a family member or friend.”

— Jerry & Barbara from West Dennis

“I want to express my sincerest thanks to your employees and you for your efforts. I had a major problem, and you folks remedied the situation as quickly as possible. That type of service goes a long way with me, and I will make it a point to let other folks know how well Robies did by us. Many thanks for your superior customer service!”

— Rich Howard from Cape Cod

“We would like to take the opportunity to let you know how very pleased we were with the outstanding installation job that Pat and the electrician Chuck did on our unit at Ocean Edge. They were very professional, hardworking and conscientious, and we would not have been more pleased
with the outcome. Once again, everyone at Robies proved that excellent customer service is your number one priority. Thank you!”

— Alan & Nancy from Brewster

“We love our HVAC system. It’s incredible. The house is cool, even the upstairs bedroom. It is so much more efficient than the old one, it’s night and day. And it’s quiet! Thanks again for this system and the excellent work from you all.”

— Matt from East Sandwich

“Thank you for all your help. The crew did an excellent job. They were very professional and friendly.”

— Chris from Cape Cod

“I recently purchased a Lochinvar condensing boiler from your company, and I am writing to bring to your attention the outstanding service that your staff provided. Your installation team of Gary, Marisa and Chuck did a top notch job in all aspects of the process. They kept my wife and I informed
of what was going to happen and made every effort to accommodate our needs and preferences. They completed all aspects of the process — boiler removal, new installation, DHW replacement and switch over — professionally and with minimum impact on our routine. They were friendly, cooperative and a pleasure to have in our home.”

— Randolph from Sandwich

“You saved the day (more than once!) Please know how much I appreciate the prompt service and expert work. The office staff, the installers… everyone worked as a team and made getting a new HVAC system a good experience.”

— Suzanne from Cape Cod

“I just made it back to Dennis for the holiday and am reflecting back on the summer and fall with the new system which can be simply put as FANTASTIC! Been working flawlessly- quiet, smart, effective and efficient. THANK YOU and your crew for everything necessary to pull off this difficult job and putting up with such particular customer.”

— Hunter from Dennis

“We could not have been more pleased with the entire service effort from the minute Phil pulled up yesterday. He was gracious, polite, thorough, informative and expertly competent. Perhaps even most impressive of all of the attributes that he brought to our job was his willingness and commitment to solve our problem and make us 100% happy. This is the kind of great customer service that we’ve come to know and expect from Robies.”

— Joe from Harwich

“Thank you all, once again, for the timely and wonderful service! Please keep me on the list to price out replacing my system — it will need updating before next summer!”

— Kathleen from Falmouth

“Thanks so much for the great service this past month when two of our ductless split A/Cs failed and had to be replaced. The customer service was terrific — from John to Lindsay to Mary to Phil. Everyone kept us informed and the work was completed ahead of schedule.”

— Jon & Sharon from Chatham

“Matt came for a service call today; he was prompt, polite, and thorough. All in all, an excellent representative of your company.”

— Robert Berry from Cape Cod

“Thank you so very much for your wonderful response and service! I had called just before Labor Day — and miraculously you sent Matt the very next day! Matt worked so hard and had the A/C up and running that afternoon! He is terrific! Our A/C was installed by you 21 years ago, and you can be assured that the new replacement will be done by your wonderful company!”

— Kathleen from Cape Cod

“I wanted to share my positive experiences after choosing Robies for the replacement of my A/C system, starting with Robert. He explained each and every detail of the replacement generator. On installation day Pat, Doug, John and George arrived at 8 am, working in my attic to the end of the day on one of the hottest days of the season. I have never seen a crew with so much harmony and team spirit trudge through the heat to complete my replacement and installation of an entire system in on day. My experience with this amazing team at each step of the way was one of courtesy and efficiency.”

— Arlene from Centerville

“The mini-splits were installed this past week. I am very happy with the system. I want to thank you for your patience with all of our questions. Your installation and office staff were very courteous, professional, and helpful — making the process very easy.”

— Mary Ann from Eastham

“Thank you so much for working with us on our new generator! We’ve been trying to make some home improvements over the past year and the generator ended up being our first completed project! It was because you and your entire team were so responsive and willing to work with us! It’s so refreshing to work with a company that will call you back and follow up throughout the process!”

— Lori & Tony from Mashpee

“I want to send you a quick note expressing my appreciation taking on my “furnace hell” and sending Randy to the rescue. I can’t say enough concerning Randy’s professionalism and customer service. Not only did he find the initial problem, but showed and suggested replacing the flame rod assembly, which was on its way out. This recommendation saved another service call expense. Be assured that when I replace that Beast, it will be your company doing the work.”

— Peter Maclean from Marion

“A few years back Robies Installed a new boiler in our basement and then a little later a couple of Mitsubishi air conditioners. We recently signed up for your annual maintenance program. Today one of your engineers came to look at the ACs. He is a worthy ambassador for your company. He was
efficient, professional and above all polite and personable. It all adds to the confidence my wife and I have about your company and our continuing willingness to heap praise upon Robies whenever the opportunity presents itself.”

— Ron from Centerville

“Robies installed our three ductless air conditioning units, our boiler and generator, and maintains
them. I have been impressed with their sales, installation and service over the last three years.”

— Reggie from South Yarmouth

“I have found Robies to be efficient, honest and spot-on with any and all recommendations. A service person will show up when scheduled and they have come to take care of a simple little issue even in the busiest of times.”

— Ann from West Yarmouth

“I have to say… throughout this process, we’ve dealt with many contractors, and you guys are the best. Most responsive, most professional, and do great work on top of it. I’ll recommend you guys to everyone.”

— Pat from Marstons Mills

“Everyone on your team was great. Very friendly and knowledgeable. If you ever need a reference, we are happy to help. Everyone was so pleasant and helpful. They did such a great job.”

— Mark and Steven from East Sandwich